Severe weather – maintaining business continuity

Practice Leads

  • Admin: Chris Rushton

Date Reviewed

6th July 2016

Date of Next Review

September 2017

This is an addition to the main practice business continuity plan, trying to deal with the effects of severe weather. The practice does not provide an emergency service, rather routine appointments within 2 working days, however as an extra we do aim to deal with those patients needing an on the day GP input to assist not increasing the work load of those NHS areas that do provide emergency/urgent services.

It should also be recognised that severe weather not only affects the mobility and health of patients, but the ability of staff to attend work, access to locum GPs etc.

In severe weather the practice will:-

  • Staff should still try to attend work, those not able to will be accounted for as leave.
  • If severe weather starts during the working day, consider sending home those staff that is
    furthest away, subject to remaining cover of doctor and reception.
  • Identify doctor and reception cover that can stay till end of opening hours.
  • Stop back room functions, prioritise to reception, doctor cover.
  • Staff near surgery but off duty, ask if able to attend for work.
  • Cancel all routine, focus provision to on the day patients by clinical requirements.
  • 1st Doctor in surgery to be the telephone triage emergency doctor.
  • Those doctors in the practice to see patients that have attended in order rather than booked surgery lists.
  • Home visit requests are already telephone triaged.
  • Identify staff that might have 4x4 ability to assist others into & home, for visits etc.
  • Stores should last at least 2 weeks.
  • Identify with Lab how to manage any lab specimens still taken.