BRADFORD & AIREDALE CCG TRUST

ashcroft surgery,
bradford

Newlands Way, Eccleshill, Bradford, BD10 0JE, West Yorkshire, UK

Useful Numbers

  • CALL 111 –  open 24 hours for help with medical problems of short duration and sudden onset
  • ANY LOCAL PHARMACIST for good advice about medicines, minor illness
  • DISTRICT NURSES: 01274 256 131 for wounds, dressings, elderly people
  • HEALTH VISITORS: 01274 221 223 for advice about babies and children
  • MIDWIVES: 01274 623 952 if you’re pregnant
  • National Coronavirus Support Line 0333 880 6619

Severe weather – maintaining business continuity

ASHCROFT LEADS

  • Doctor:   Dr Sudhir Krishnan
  • Nurse: – 
  • Admin:  Chris Rushton

DATE REVIEWED:

20th June 2019

DATE OF NEXT REVIEW:

June 2020

Introduction

This is an addition to the main practice business continuity plan, trying to deal with the effects of severe weather. The practice does not provide an emergency service, rather routine appointments within 2 working days, however as an extra we do aim to deal with those patients needing an “on the day GP input” to assist not increasing the work load of those NHS areas that do provide emergency/urgent services.

It should also be recognised that severe weather not only affects the mobility and health of patients, but the ability of staff to attend work, access to locum GPs etc.

The Policy/Protocol

In severe weather…

  • Staff should still try to attend work – those not able to will be accounted for as leave.
  • If severe weather starts during the working day, consider sending home those staff that are furthest away, subject to remaining cover of doctor and reception.
  • Identify doctor and reception cover – that can stay till end of opening hours.
  • Stop back room functions – prioritise to reception, doctor cover.
  • Staff near surgery but off duty – ask if able to attend for work.
  • Cancel all routine – focus provision to on the day patients by clinical requirements.
  • 1st Doctor in surgery – to be the telephone triage emergency doctor.
  • Doctors in the practice – to see patients that have attended in order rather than booked surgery lists.
  • Home visit requests are telephone triaged.
  • Identify staff that might have a 4×4 car – ability to assist others into & home, for visits etc.
  • Stores – should last at least 2 weeks.
  • Identify with labs – how to manage any lab specimens still taken.

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